A wardrobe malfunction caused by a woman wearing a pair of tall dress shoes has prompted a wardrobe maker to issue an apology.
The retailer, The Groom, has removed the dress shoes from all of its women’s fashion lines, and said the company is investigating the cause of the malfunction.
“The Groom sincerely apologizes for any inconvenience caused by this unfortunate incident,” a statement said.
The dress shoes were not sold separately.
In a statement on the Groom website, the company said the “accident occurred during a test run.”
The statement said the dress shoe was removed from sale after it was determined the shoe was not working properly and would not fit properly.
Groom said the shoes were designed by designer Kristy Smith, who has worked with brands including Burberry, Chanel, and Ralph Lauren.
“This incident is disappointing to our team members, customers, and associates.
We are working to quickly address the issue, and apologize for any inconveniences that may have been caused,” the statement said, referring to the dress’s retail price.
Smith told CNN affiliate WPVI-TV in Pittsburgh that she believes her dress shoes caused the malfunction, but did not elaborate.
“It’s very frustrating because I think they were made for men and they were intended for women, so it’s a little bit of a shame,” Smith told the station.
Smith, who is white, has been working with Groom since 2010.